IT in public administration - have government agencies made reasonable assessments of whether outsourcing contributes to increased efficiency? (RiR 2011:4)

Enterprises makes the third biggest expenditure item in the agencies’ appropriations. Research indicates that when carried out correctly, Every year, the use of IT in government agencies and state-owned outsourcing can be an effective means of both raising quality and lowering costs, not least in IT activities, but the options are not assessed thoroughly enough.